Privacy Policy

Last updated: 2026

Maîtres H2O Masters ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the European Union General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following personal information when you register as a member or use our services:

• Full name, date of birth, and gender
• Contact information (email address, phone number, mailing address)
• Emergency contact information
• Membership and payment history
• Swim meet registrations and competitive results
• Photographs taken at club events

2. How We Use Your Information

We use your personal information to:

• Administer memberships and club registrations
• Register members for swim meets and competitions
• Communicate club news, schedules, and updates
• Process fees and maintain financial records
• Meet legal and regulatory obligations

3. Disclosure to Swimming Sanctioning Bodies

As a registered swim club, we are required to share certain member information (including name, date of birth, gender, and competitive results) with provincial and national swimming sanctioning bodies (such as our provincial swimming association and Swimming Canada) for the purpose of membership registration, competition licensing, athlete ranking, and insurance purposes. By becoming a member of Maîtres H2O Masters, you consent to this disclosure.

4. Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personal information to unrelated third parties except as described in this Policy or as required by law. We may engage trusted service providers who assist us in operating our website or conducting our activities, provided that those parties agree to keep your information confidential.

5. Data Retention

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Membership records may be retained for a minimum of seven (7) years for financial audit purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Withdraw consent, where processing is based on consent
• Lodge a complaint with your relevant data protection authority

To exercise any of these rights, please contact us at the email address listed on our Contact page.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

8. Cookies and Website Usage

Our website may use session cookies to maintain your login state. We do not use tracking or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us via our Contact page.